Dazn5 Privacy Policy — your data is safe with us

1 Introduction

Dazn5 is one of Bangladesh's most trusted online gaming platforms. We have always believed that a user's personal data belongs to them — and protecting that data is our foremost responsibility.

In this privacy policy, we explain clearly and plainly — what data dazn5 collects, why, where it is stored, and what rights you have over it. No legal jargon, just straight talk.

By using our platform, you agree to this privacy policy. We encourage you to read it carefully in full.

2 What information is collected

The following types of information may be collected when you create an account or use our services on dazn5:

Personal Information:

• Full name and date of birth
• Mobile number and email address
• Current address (division/district/upazila)
• National ID or passport number (for KYC verification)

Financial information:

• BKash / Nagad / Rocket number (for transactions)
• Deposit and withdrawal history
• Transaction amount and date

Technical Information:

• IP address and device ID
• Browser type and operating system
• Login time and location
• Game history and activity logs

3 Data Collection Methods

Dazn5 collects information through several methods. Here is a transparent overview of each:

• Provided directly: Information you provide during registration, KYC forms, or support chats.
• Automatic collection: Information collected via cookies and log files during website or app usage.
• Transaction Records: Financial information collected during payment processing.
• Third-Party Verification: Information obtained from authorized identity verification services for KYC or age verification purposes.

We never access your phone's contacts, messages, or gallery — not even while you are using the app.

4 Purpose of Data Use

Collected data is used solely for the following purposes:

We may send you relevant promotional messages, but you can opt out at any time.

5 Data Sharing Policy

Dazn5 does not sell or rent your personal data to third parties. However, information may be shared in the following limited circumstances:

• Payment Processor: Payment gateways such as bKash, Nagad, and Rocket — solely to complete transactions.
• KYC service provider: Trusted partners for identity verification.
• Law enforcement agencies: In accordance with court orders or government directives.
• Technology Infrastructure: Server hosting and cloud service providers — all operating under strict confidentiality agreements.

6 Cookies & tracking technologies

Dazn5 uses cookies and similar technologies on its website and app to enhance your browsing experience.

• Essential Cookies: Essential for login sessions and security. These cannot be disabled.
• Functional cookies: To remember your preferences such as language and theme.
• Analytics Cookies: To understand which parts of the platform are used most — this can be disabled.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect certain platform features.

7 Data Storage and Security

Dazn5 uses industry-standard security measures to keep your data safe:

• 256-bit SSL/TLS encryption — applied to all data transfers.
• AES-256 encryption — for sensitive data stored in the database.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.
• Restricted staff access — only authorized personnel can access data on a need-to-know basis.

Data Retention Period: Data may be retained while your account is active and for up to 5 years after closure in accordance with legal requirements, after which it is securely deleted.

8 Your rights

As a dazn5 user, you have clear rights over your personal data:

• Right to access
  
  The right to know what information we hold about you.
• Right to Rectification
  
  The right to correct inaccurate or outdated information.
• Right to Erasure
  
  The right to request deletion of your data under certain circumstances.
• Right to Restriction of Processing
  
  The right to request restrictions on the use of certain data.
• Right to object
  
  The right to opt out of marketing communications.

To exercise any of these rights, contact our support team. We will respond within 30 days.

9 Children's Privacy

Dazn5 strictly does not provide services to anyone under 18. We do not knowingly collect data from minors.

If we become aware that personal data of a minor has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

10 Policy Changes and Contact

Dazn5 reserves the right to update this privacy policy as needed. For any significant changes:

• The "Last Updated" date at the top of this page will reflect any changes.
• Registered members will be notified via app notifications.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions or concerns, please reach out to our support team. Email: [email protected]